CUSTOMER SERVICE
FROM: B.W.H.,CEO
DATE: Friday, June 15, 2007, 4:44pm
To whom it may concern,
On 4/5/07 I purchased a replacement part for my trampoline. Unfortunately, I chose the wrong part. I called your customer service department and spoke w/Robert. While I was still unable to get the correct part (you don't carry it), Robert exemplified what customer service is all about. It's not freebies or credits, it's listening and having a can do (or how can we do) attitude. Robert has that and then some. Thanks for hiring good customer servants, people like Robert are few and far between. All the success to Robert and your company.
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 HOW TO CONTACT US....
Holiday Hours: Central Time
9:00 am - 7:00 pm Monday - Thursday
9:00 am - 5:00 pm Friday
9:00 am - 4:00 pm Saturday
After Hours: A sales person may still check for messages so please leave a brief message and phone number.
Within the US, phone toll-free:
1-800-TRAMPOLINE, 1-800-872-6765
Outside the US: 409-745-3139
Fax: 409-745-3110
Email:
MAILING ADDRESS:
TRAMPOLINES USA, INC.
8672 INTERSTATE 10
ORANGE, TEXAS 77632 |
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You can also find all of our
trampolines & trampoline parts at MonsterMarketplace.com;
an online shopping directory.
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Shipping IS INCLUDED with Trampoline Product Prices above $25.01!
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